Conditions of Use

MALO and LOLA is a registered trademark with the INPI.

?The English translation of these general conditions of sale was made online, it can not prevail over the general conditions of sale in French.?


Our terms are fairly standard, their goal is to improve, simplify and secure your online purchases.

These conditions apply to the use of the website .

By placing an order, you are deemed (e) have accepted these terms and conditions ("Terms").

Please note that these conditions are subject to change at any time and it is your responsibility to regularly check before placing an order in case they have changed. If you do not agree to the conditions set forth below, you are asked (e) not to access this site or use it.

If you have questions about our terms, please contact Customer Service before placing your order.



The following conditions apply between you and LOLA MALO and EIRL.

You warrant that all items you order are for personal use only and not for resale.

You must be aged (e) of eighteen years or older to use this site. If you are under eighteen, you can not access this site under the supervision of a parent or guardian. If you violate these conditions, you are requested to (e) not to use this site.

You warrant that any information you have provided to LOLA and MALO EIRL to order or purchase items are true, accurate, current and complete in all material respects, the credit card you use is yours, and your account is sufficient funds to cover the payment (s) item (s) ordered (s).

You agree that email is used as a means of communication over long distances.

During the registration process, you must choose a user name and password. You are responsible for all actions taken with the username and the password, and you are required (e) purchase of only with your username and password. Be sure to keep your password secure and do not reveal it to anyone. If you find that someone else knows, please do (e) to change it. You may not assign or sell your username to another person or allow, directly or indirectly, another person using your user name or password. If there are changes to the information you have provided, it is your responsibility to inform and LOLA MALO EIRL as soon as possible.

By using a false name or an invalid credit card knowingly ordering a crime. Anyone caught in the act while entering a deliberately false or incorrect orders will be prosecuted to the fullest extent permitted by law. MALO LOLA and EIRL keeps the data connection on all orders This allows LOLA MALO and EIRL and all judicial and crime prevention to track individual users who engage in criminal activities on its website or by using its website.

MALO LOLA and EIRL reserves the right to terminate its contract with you and to suspend or block your access to the site immediately if:

you do not make a payment due;

you breach any of these Terms;

is not provided within a reasonable time following our request, sufficient data to allow us to verify the accuracy and validity of any information you have given us or your identity;

we suspect that you are engaged or are about to deliver you to an illegal or fraudulent activity on or have the means to participate in such activity on



You acknowledge that if you violate these Terms or if responsibilities are incurred due to the use of the site, you will be liable for costs and expenses that we or our officers, directors, employees, agents or suppliers will suffer the Because of this violation, including reasonable attorneys' fees (if applicable). You are responsible if someone else uses your account and / or your personal information, unless you are able to prove that such use was fraudulent.



When you place an order, you agree that any information you provide is accurate and complete.

All orders are subject to acceptance and are accepted subject to availability.

Information on the availability of our items are contained in the individual description of each item. If does not have enough stock to deliver to you the items you have ordered, we will not charge your credit card as they are not back in stock and ready to be sent.

All prices on are correct at the time of data entry. However, we reserve the right to change at any time the price of any item. All prices include all taxes.

No contract for the sale of an article, whatever is between you and LOLA MALO and EIRL before we have accepted your order by sending you the article concerned. In this case, we will send you a confirmation of acceptance by e-mail.

This e-mail confirmation will be sent to the email address on your order form and specify the items ordered, payment method, price (including VAT and delivery charges) and usual delivery times.

You are required (e) ensure that all information on this e-mail confirmation is correct and contact us as soon as possible in case of error.

  • If your order has not been accepted, you will receive an e-mail you stating the reasons.

Vouchers are not valid on sale items or combined



Despite our best efforts to ensure that delivery is made within the time specified, the delivery period that you specified for the receipt of your order is approximate. The articles will be delivered to the address specified in your order. If you order multiple items, your order can be delivered in batches if some of them are exhausted.

If your shipping address is outside of metropolitan France, taxes and import duties may be due and payable when the package reaches your country. You are required (e) to pay any additional costs related to customs clearance. Please note that customs rules vary greatly from one country to another. We recommend that you contact the customs office in your country for more information.

Please note that international shipments may be subject to border controls by the customs authorities.



MALO LOLA and EIRL accept credit cards common:


All payments of cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your card refuses to authorize payment, we can not be held responsible for any delay or non-delivery.



If you have not sent your order, you can remove items from your cart at any time by clicking the "Delete" button next to an item in your cart you do not wish to order.

If you have already placed your order, but want to change or cancel, please contact us as soon as possible, because controls are quickly transmitted to our warehouse. We will strive to make the necessary changes, but we can not guarantee this will happen because the command may have already been processed. In this case, you must wait to receive your order, then follow the procedure back to normal. You can find more information on this in our Help Center. We have a return policy with no discussion.

When you are representing that you wish to cancel an order, any amount we charged to your credit card is re-credited to your account within 30 days of the date of your order, provided that you return items in the state they were in when we have them delivered. Any costs incurred to return items to are your responsibility unless the return is the result of an error on our part.

If you are in the European Union and cancel your entire order within seven days of receipt, we will refund the shipping costs you paid for it (if any) in accordance with regulations on remote sales. However, the costs to return your order are your responsibility. We will not refund delivery charges if you cancel after the seven days allowed by the rules on distance selling or if you cancel only a portion of your order (but you still have three months to return your items and be repaid (e) the prices of these items).



You can cancel this contract, if desired, provided to exercise this right within seven days of receipt of your items.

If you wish to cancel your order, please follow the instructions in the return process .



You may return most items sold by and get their refund within 3 months from the date of shipment. For more information, please refer to our return procedure . is happy to exchange standard of damaged, faulty or misdirected due to circumstances caused by an error on his part in the three months following the date of shipment. For more information, please refer to our exchange procedure .


MALO LOLA and EIRL will not pass your details to third parties personal information about your credit card.

We will never ask you to give us personal information over the phone. If you receive junk e-mail asking you to enter your credentials, please contact our Customer Service immediately.



The following provisions apply to the extent permitted by applicable law.

We accept no liability (except as noted below) for any error / omission on our website and we reserve the right to change at any time information, prices, specifications and descriptions of articles, products and services without notice prior to placing your order, so that these changes are not retroactive.

If you receive items that do not match your order, items damaged or defective items, or in amounts different from those shown on your order form, which is unlikely, we will send you any missing item or make a new delivery, we will replace or repair items damaged or faulty, or we will refund the amount of the articles in question, provided that you notify us of the problem in writing to the address in the e-mail confirmation within 10 working days after delivery and that you return the products, unless we inform you that this return is not required. This provision does not affect your statutory rights.

We have taken all necessary measures to provide accurate images of each item sold on our site. However, due to several factors, such as Internet browsers, the contrasting color on the screen and others, we assume no responsibility for any difference in color between the image and the actual product.

The products sold on are intended solely for personal use. Similarly, we assume no liability for any indirect or consequential loss, loss of data, loss of income or profit, loss of or damage to property and / or loss resulting from claims by third parties due to the use the Site or any product or service purchased

We have taken all necessary measures to prevent fraud on the Internet and store the data you provide the most secure way possible. However, we assume no liability in the extremely unlikely event of a hijacking our secure servers.

We disclaim any responsibility for any delay in delivery of products ordered or any delay if the delay is due to an event beyond our control including, but are not limited to, cases of force majeure, war, floods , fire, labor disputes, strikes, lockouts, riots, civil commotion, malicious damage to, explosions, governmental actions and any other similar event.

We do not guarantee that the Website will meet your requirements or will be uninterrupted, it will not delay or error, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or that the server provides full functionality, accuracy or reliability of the Website. We accept no responsibility for any loss of content or material downloaded from our Web site or transmitted through it.

To the fullest extent permitted by applicable law, we make no warranty of any kind, express or implied, regarding the items. This does not affect your statutory rights as a consumer (trice), or your right to cancel the contract.

We accept no liability in contract, tort (including, without limitation, for negligence), pre-or on the basis of statements other than fraudulent misrepresentations or due to our negligence or any liability resulting from following or in connection with the following:

  • any economic loss (including, without this limitation, lost revenues, profits, contracts, business or anticipated savings) or
  • loss of goodwill or reputation down, or
  • special or indirect loss suffered by the party because of any provision set forth in these Terms or in connection with them.

Nothing in these Conditions shall exclude or remove our liability for death or personal injury resulting from our negligence or that of our agents, employees or others to our service.



All rights, including copyright, the content of web pages are owned or controlled by LOLA MALO and EIRL. Simply by access to web pages , you acknowledge that you may download content only for your personal use and not for commercial use. You may not (e) to copy, distribute, download, store (in any medium whatsoever), transmit, show or perform in public, adapt or change in any way the content of web pages of for any other purpose without the prior written permission of LOLA and MALO EIRL.



We are not responsible for content posted on third party websites or any other written material. The only prices that apply to articles and LOLA MALO EIRL are those indicated on media belonging to LOLA and MALO . We can not guarantee the reliability of the price on shopping guide or indicated by any third party.



No waiver by us shall be construed as a waiver of any continuing or subsequent violation of any provision of these Terms.

Each provision of these Terms shall be construed to apply separately and will survive if any provision of these Terms is found to be inapplicable in any circumstance for any reason whatsoever.



These Conditions govern our relationship with you, to the extent permitted by applicable law. You confirm that, simply by accepting these Terms, you did not trust (e) any declaration, unless that statement is one of the provisions of these Terms and you agree that you will any appeal on the basis of a statement of any kind. Your statutory rights are not affected by these conditions. Nothing in this clause limits or excludes our liability in the presence of a false statement or fraudulent due to our negligence, that it has become or not any provision of these Conditions.


These Terms shall be governed by French law and construed in accordance with them and and you irrevocably agree to submit to the exclusive jurisdiction of French courts.

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